Position Summary
Risk Response Team (RRT) is seeking a driven, relationship-focused Account Executive with demonstrated experience selling security systems and technology integration solutions. This role is responsible for developing new business, expanding existing customer relationships, and delivering technology solutions that improve safety, security, and operational performance.
The ideal candidate has a strong background in physical security systems, security technology, low-voltage integration, or related solutions and understands how security systems are designed, sold, implemented, and supported. Candidates should be comfortable discussing customer requirements, conducting site surveys, developing scopes and bills of materials, and selling complete security solutions rather than individual products.
This role combines business development, consultative selling, and technical sales engineering. The successful candidate will work with customers, manufacturers, engineers, estimators, and project managers to develop solutions ranging from video surveillance and access control to structured cabling, networking, intercom, emergency communications, intrusion detection, and other integrated security systems.
Responsibilities
- Develop new business through prospecting, networking, referrals, strategic partnerships, and industry relationships.
- Build and maintain long-term relationships with commercial, healthcare, education, municipal, public safety, and industrial customers.
- Lead customer discovery meetings to understand operational, security, technology, and business objectives.
- Conduct site surveys and security assessments to identify requirements, deficiencies, and opportunities.
- Develop accurate scopes of work, equipment lists, system designs, and bills of materials (BOMs).
- Prepare accurate proposals, estimates, and solution presentations.
- Collaborate with engineering and project management to develop complete technical and security solutions.
- Present and demonstrate security systems and related technologies, including video surveillance, access control, intercom, intrusion detection, emergency communications, panic/duress systems, structured cabling, networking, and related technologies.
- Manage opportunities from initial contact through contract execution and project handoff.
- Maintain an accurate sales pipeline, forecasts, and customer activity within the CRM.
- Coordinate customer meetings, product demonstrations, system evaluations, and proof-of-concept deployments.
- Identify opportunities for system upgrades, expansions, recurring service agreements, professional services, and long-term customer partnerships.
- Support project kickoff meetings and ensure a smooth transition from sales to engineering and operations.
- Represent RRT at industry events, networking functions, manufacturer events, and trade shows.
Qualifications
Required
- 3+ years of successful B2B sales experience specifically involving physical security systems, security technology, low-voltage systems integration, networking, structured cabling, or a closely related industry.
- Demonstrated experience selling security systems or technology solutions to commercial, institutional, government, education, healthcare, or enterprise customers.
- Strong consultative selling and relationship-building skills.
- Excellent communication, presentation, and negotiation abilities.
- Experience managing multiple opportunities and long sales cycles.
- Ability to understand customer security requirements and translate them into practical technology solutions.
- Ability to read construction drawings and understand customer requirements.
- Valid driver's license and willingness to travel throughout the assigned territory.
Preferred Experience
- Direct sales experience with physical security systems, including video surveillance, access control, intercom, intrusion detection, emergency communications, panic/duress systems, or integrated security platforms.
- Experience selling complete security system solutions rather than individual products or components.
- Experience with security systems integration, low-voltage contracting, or security consulting.
- Strong sales engineering knowledge with the ability to design complete customer solutions.
- Experience conducting security assessments and site surveys.
- Experience developing detailed scopes of work, equipment schedules, system designs, and accurate bills of materials (BOMs).
- Familiarity with estimating labor, material, and project costs.
- Knowledge of enterprise access control, video surveillance, networking, structured cabling, fiber optics, wireless infrastructure, servers, and security system infrastructure.
- Experience with platforms and manufacturers such as Genetec, LenelS2, Software House C•CURE, Verkada, Gallagher, Hanwha Vision, Axis Communications, Avigilon, Milestone, or similar technologies.
- Experience working with architects, consultants, general contractors, IT departments, security directors, facility managers, and public safety personnel.
- Familiarity with CRM systems, Microsoft Office, and proposal development tools.
Preferred Certifications
- Genetec Sales or Technical Certification
- Axis Communications Certification
- Hanwha Vision Certification
- BICSI Certification
- Manufacturer security system sales or technical certifications
- Networking Industry Certifications
- Security Industry Certifications
What Success Looks Like
- Consistently achieves or exceeds sales and gross profit goals.
- Builds strong, long-term customer relationships based on trust, technical knowledge, and security expertise.
- Develops accurate scopes, BOMs, and proposals that lead to successful project execution.
- Identifies customer security challenges and develops solutions that address the underlying business and operational needs.
- Works effectively with engineering, estimating, and operations to deliver outstanding customer experiences.
- Identifies opportunities for recurring revenue, professional services, system upgrades, and strategic growth.
- Contributes to the expansion of RRT's security systems and technology integration business into new markets and verticals.
Compensation & Benefits
- Competitive base salary plus uncapped commission
- Performance bonus opportunities
- Health Insurance
- 401(k)
- Paid time off
- Professional training and certification reimbursement
- Vehicle allowance or mileage reimbursement
- Career advancement opportunities
About Risk Response Team
Risk Response Team (RRT) is a Georgia-based technology integration and consulting firm specializing in physical security, structured cabling, networking, and public safety solutions. We help organizations design, implement, and support technology systems that improve safety, security, and operational performance. Our consultative approach, technical expertise, and commitment to customer success make us a trusted partner for organizations throughout the Southeast.
