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Lead Electronic Security Technician

Position Summary

Risk Response Team (RRT) is seeking a Lead Electronic Security Technician to lead the installation, commissioning, and service of enterprise electronic security systems. This role combines technical expertise with leadership, project coordination, and customer service to ensure projects are completed safely, efficiently, and to the highest quality standards.

The ideal candidate is an experienced field leader who can manage technicians, coordinate materials and subcontractors, communicate with customers and project managers, and solve technical challenges while maintaining project schedules and budgets.

Responsibilities

Lead the installation, programming, commissioning, and service of electronic security systems.
Install and troubleshoot access control, video surveillance, intercom, intrusion detection, emergency communications, and related low-voltage systems.
Read and interpret blueprints, wiring diagrams, electrical schematics, and construction documents.
Install, wire, terminate, label, and test access control panels, intelligent controllers, readers, locking hardware, power supplies, input/output modules, network equipment, and field devices.
Configure controllers, servers, workstations, cameras, access control systems, and network-connected devices.
Perform system testing, commissioning, quality assurance, and customer demonstrations.
Lead daily activities of field technicians and subcontractors while maintaining a safe, productive work environment.
Coordinate manpower, materials, tools, equipment, and project schedules to keep projects on track.
Review project drawings and verify material requirements before and during installation.
Communicate project progress, issues, and change requests with project managers and customers.
Maintain accurate documentation including redlines, punch lists, testing records, and project closeout documentation.
Assist with training and mentoring technicians to improve technical skills and workmanship.
Troubleshoot complex hardware, software, networking, and field wiring issues.
Ensure all work complies with company standards, manufacturer requirements, and applicable codes.
Support service calls and emergency customer requests as needed.

Qualifications

Required

5+ years of experience installing and servicing electronic security or low-voltage systems.
Demonstrated leadership experience supervising technicians on commercial projects.
Strong organizational, communication, and customer service skills.
Ability to manage multiple priorities while maintaining quality and safety.
Ability to read construction drawings and electrical schematics.
Valid driver's license and willingness to travel to project sites.

Preferred Experience

Enterprise access control systems including Genetec Synergis, LenelS2, Software House C•CURE, Gallagher, Avigilon Alta, Verkada, Brivo, Openpath, Paxton, Kantech, AMAG, Feenics, or similar
Video management systems including Genetec Security Center, Milestone, Avigilon Unity, Verkada, Hanwha Vision, Axis Communications, or similar
Structured cabling, fiber optic installation, testing, and certification
Installation and troubleshooting of access control panels, intelligent controllers, readers, locking hardware, request-to-exit devices, door contacts, and power supplies
Network switching, IP addressing, VLANs, and basic networking concepts
Windows operating systems and server fundamentals
Experience coordinating project schedules, materials, deliveries, and subcontractors
Knowledge of door hardware, life safety requirements, and electronic security best practices

Preferred Certifications

Genetec Certified Technician
LenelS2 Certification
Software House C•CURE Certification
Axis Communications Certification
Hanwha Vision Certification
Manufacturer certifications for access control or video surveillance systems
OSHA 10 or OSHA 30
BICSI Installer or Technician
Lift and equipment certifications

What Success Looks Like

Delivers high-quality installations completed safely, on time, and within budget.
Leads technicians effectively while maintaining a positive, accountable team environment.
Plans labor, materials, and project activities to maximize productivity.
Builds strong relationships with customers, project managers, and fellow team members.
Maintains high standards for workmanship, documentation, and customer satisfaction.
Develops and mentors technicians while helping grow RRT's installation capabilities.

Compensation & Benefits

Competitive salary
Performance bonus opportunities
Health Insurance
401(k)
Paid time off
Professional training and certification reimbursement
Company vehicle or vehicle allowance (based on position)
Career advancement opportunities

About Risk Response Team

Risk Response Team (RRT) is a Georgia-based technology integration and consulting firm specializing in physical security, structured cabling, networking, and public safety solutions. We help organizations design, implement, and support technology systems that improve safety, security, and operational performance. Our team is committed to delivering quality workmanship, exceptional customer service, and innovative solutions on every project.

Why Join Risk Response Team?

At Risk Response Team (RRT), you won't be just another employee. You'll be a key contributor helping shape the future of a growing company that values initiative, innovation, and leadership.

Unlike large national integrators where roles are narrowly defined, RRT gives team members the opportunity to make a meaningful impact. You'll work on diverse projects across physical security, networking, structured cabling, public safety, and emerging technologies while collaborating directly with experienced leaders who invest in your growth.

We believe in hiring talented people, giving them the tools and support to succeed, and trusting them to make decisions that benefit our customers. If you enjoy solving problems, building relationships, learning new technologies, and taking ownership of your work, you'll find opportunities here that simply don't exist in larger organizations.

At RRT, you'll have the opportunity to:

Work with leading security and infrastructure technologies.
Develop new skills through ongoing training and manufacturer certifications.
Contribute ideas that directly influence the company's growth and direction.
Build lasting relationships with customers who value trusted advisors, not just vendors.
Advance your career based on performance, leadership, and initiative rather than tenure.
Be part of a collaborative team that values integrity, accountability, and continuous improvement.

We're not looking for people who simply want a job. We're looking for professionals who want to grow, lead, and help build one of the Southeast's premier technology integration companies.